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2400 Wildwood Ave
Sherwood, AR, 72120
United States

501.835.1182

We are Arkansas' premier business telecom provider. We have been involved in telecommunications in Little Rock for over 25 years and have grown to servicing all of Arkansas and Memphis.

User Guides

Here are some instructional guides to help you and your team get set up on your NEC SV8000 series, and IPK systems.

SV8100 Basics/PRI

Wesley Parker

To call out:

  1. Dial 9 to get outside line and then dial the number
  2. Dial 9 + 1 for long distance

To call another extension:

  1. Pick up the handset or press speaker then dial the extension, you can also pre-program extensions to be one-touch dialing.

To transfer a call:

  1. Press the transfer key
  2. Press pre-programmed one-touch button or dial extension number
  3. Hang up

To transfer direct to voicemail:

  1. Press the transfer key
  2. Dial the extension number
  3. Press 8 on your dial pad and hang up

Conference calling:

  • With a call in progress press the CONF soft key, then call the other party, either outside the company or inside. Set up or discuss the call then press the ADD soft key to add the second party then press the BEGIN soft key, the 3 parties will be bridged together. To exit the conference call you can press and hold #8.

To park a call:

  1. Press the designated Park key
  2. Press the All Page Key to announce call is holding
  3. Hang up
  4. Simply lift handset and press the flashing light on designated park line to answer

To get voicemail from outside the office:

  1. Call into the main number 
  2. Press # and your 4 digit extension number
  3. Enter security code upon prompting